Live prices for your dates · free cancellation on many rooms

Hotel · Mexico City · Federal District

Hotel Residencia Polanco

A practical base in Mexico City's Polanco district, with easy access to Chapultepec Park and a variety of nearby dining options.

  • Spacious suites with king-size beds
  • On-site restaurant and dining options nearby
  • Convenient parking and airport shuttle
6.8 Nice 598 reviews Booking.com 6.8 · 598 reviews

About

Hotel Residencia Polanco

Hotel Residencia Polanco is a 3-star property situated in Mexico City's Polanco neighborhood, about a 25-minute walk from the Chapultepec Zoo and near the expansive Bosque de Chapultepec. The hotel offers a straightforward, comfortable stay with a range of practical amenities.

Guest rooms are suites, each furnished with a king-size bed. The Deluxe Suite adds a balcony. The property also features a restaurant, a barber shop, and a concierge desk, along with services like laundry and tour assistance.

  • No smoking on site
  • Wi-Fi
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Excellent location for exploring Polanco — Close to Chapultepec Park and the zoo, with numerous restaurants and eateries within walking distance.
  • Comfortable, spacious rooms — Suites come with king-size beds, and guests frequently praise the comfort and size of the rooms.
  • On-site dining and practical services — A restaurant on site, plus parking, airport shuttle, laundry, and tour assistance add convenience.

Worth weighing

3 to weigh
  • Comfort ratings are low — The comfort category scores 2.5 out of 10, suggesting potential issues with room conditions or noise.
  • Value for money is questioned — With a value score of 6.1, some guests may feel the price doesn't fully match the experience.
  • Limited check-in window — Check-in is only between 15:00 and 23:00, which may be restrictive for late arrivals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Suite

  • 1 King-size bed
  • Shower

Deluxe Suite

  • 1 King-size bed
  • Shower
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • No smoking on site
  • Lift
  • Heating

Services

  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • Luggage storage
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Paid airport shuttle

Food & Drink

  • Restaurant

Pets

  • Pets allowed
  • Pet amenities available

Room Features

  • Sitting area
  • Ironing facilities
  • Free toiletries
  • Parquet floor

Parking & Transport

  • Parking
  • Paid airport shuttle

Other

  • Barber shop
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

6.8
Nice 598 reviews

Guest-rated 6.8/10 from 598 reviews

Booking.com · 6.8 · 598 reviews
6.8Verified guest

“This is the best affordable hotel I've found. The staff is friendly and decent, and the rooms are well-equipped. The location is perfect, close to restaurants and eateries. Their restaurant is top-notch, which was a definite bonus.”

6.8Verified guest

“The big bed was comfortable and allowed for a restful sleep. The area nearby is lovely for breakfast and dining.”

6.8Verified guest

“The hotel is in a charming area with many dining options close by.”

6.8Verified guest

“I thoroughly enjoyed the room, and the towels were nice. The bed was exceptionally comfortable. The location was central.”

6.8Verified guest

“A spacious room with a comfortable bed and rustic decor.”

6.8Verified guest

“The room was spacious, had a big bed, and full utilities. The bathroom was clean. We enjoyed the nearby dining options.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Chapultepec Park: The hotel is about a 25-minute walk from the 1,600-acre Bosque de Chapultepec, a vast urban park home to the Chapultepec Zoo and numerous museums.

Dining in Polanco: Guests consistently note the abundance of restaurants and eateries in the surrounding area, making it easy to find breakfast, lunch, or dinner within a short walk.

Newton 272 Col. Chapultepec Morales, Mexico City, Federal District, 11570, Mexico

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:00
Check-out
By 11:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
23 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is from 11:00 to 12:00.

Is parking available?

Yes, the hotel offers parking.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Is there a restaurant on site?

Yes, the hotel has a restaurant that guests have described as top-notch.

Does the hotel offer airport shuttle service?

Yes, there is a paid airport shuttle available.

The bottom line

Hotel Residencia Polanco offers a reliable, no-frills stay in a prime Polanco location, with spacious suites and easy access to Chapultepec Park. It's a solid choice for travellers who prioritize location and comfort over luxury, though the low comfort score and modest value rating suggest you should manage expectations.

6.8A practical pick for exploring Mexico City's green spaces and dining scene.

Ready to book Hotel Residencia Polanco?

Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.

No payment on this site — you complete the booking on our partner’s site.